Online Restaurant Reviews
6:47 am
Mon August 6, 2012

Online Reviews Make Big Difference To Small Businesses

Yelp reviewer Sherry Secreast is one of Portland’s most prolific restaurant critics.
Photo by Julia Flucht. Northwest News Network

Northwest cities, including Seattle and Portland, are awash in great restaurants. And these venues must compete for attention from a highly discerning crowd. Online rating sites such as Yelp, Google and FourSquare are making those customers even more discriminating. You can even pick up those reviews as you walk down the street. That’s great for some small business, but as journalist Julia Flucht reports, there are some downsides.

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