LYNNWOOD, Wash. – If you use electric heat, your utility may be willing to pay you to upgrade to a more efficient system. They're targeting the roughly one million Northwest households that use electric baseboard heaters to stay cozy and warm. The hot new thing in home heating is called the “ductless heat pump.” Never heard of that before? Neither had we. So we sent correspondent Tom Banse to find out what a ductless heat pump is.
