Who's There When You Need Help? A Profile Of A 911 Operator

Feb 12, 2014

Some describe it as a sixth sense, others might call it magic, but whatever it is called, the fine-tuned instinct that some 911 operators develop is extraordinary. Our reporter Lucrezia Cuen takes us into the heart of an emergency response center to meet some of these 911 operators whose talents save lives.

Haley Emery is a dispatcher with the Whitman County Communications Center.
Credit Lucrezia Cuen