Aarti Shahani

Aarti Shahani is a Tech Reporter on NPR's Business Desk, where she covers breaking news, and does investigative and enterprise reporting.

Since joining NPR's tech beat in May 2014, Shahani has reported from five countries and covered the world's biggest tech events, including the International Consumer Electronics Show.

In her first year, Shahani has shed light on hidden stories, such as the role of cyberstalking in domestic abuse, and the underground world of hackers. Shahani's reports have taken her to unlikely places – including a secretive Hollywood film set using drone cameras.

Before coming to NPR as a Kroc Fellow in 2011-2012, Shahani started a non-profit in her native New York City to help immigrant families facing deportation after September 11th. She notes she first met NPR as a source, pitching NPR a story about a detainee who'd died because of deliberate medical neglect. Of her unusual path to journalism, she notes, "Basically, I spent my 20s with prisoners. I'm spending my 30s with billionaires in Silicon Valley. And I've learned: People are just people."

Her reporting has been honored with a regional award from the Society of Professional Journalists for "Finding Hidden Genius"; a regional Edward R. Murrow Award for "On Immigration, High Tech and Ag Don't Meet, Literally"; and an Investigative Reporters & Editors Award for "Post Mortem: Death Investigation in America" with ProPublica, NPR, and Frontline.

Shahani received a Master in Public Policy degree from Harvard's Kennedy School of Government, with generous support from the University and the Paul & Daisy Soros fellowship. She has a bachelor's degree from the University of Chicago.

Uber is a mess — the "bad boy" ethos shattered, a nervous breakdown in its place. This week, the CEO announced he is taking a sudden leave of absence. A former U.S. attorney general released a brutal audit of the startup's culture. It's a terrifying moment for many investors who want that $70 billion unicorn to make them rich or richer — not implode.

While Uber says you can "be your own boss" — that's their viral tagline — hundreds of drivers tell NPR it's not true. They say Uber feels more like a faceless boss — setting strict rules and punishments, but eerily hard to reach, even in emergencies.

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You probably never want to hear you've been fired. If you've heard those words, you know they feel like a punch in the gut. Now, imagine that instead of your boss telling you face to face, you get the news from a pop-up alert on your smartphone. That's how it works at Uber.

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Microsoft has had a whirlwind last few days. The company's Windows operating system was the target of a massive cyberattack that took down hundreds of thousands of computers across 150 countries. While it's too soon to say the worst is over — there could be another wave — the president of the company does have two big takeaways.

One takeaway is sexy and edgy. The other is boring, plain vanilla — but no less important to Brad Smith, president of Microsoft.

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Uber is in crisis. This week the president resigned, after just six months on the job. Morale has been shaken following a damning account of sexual harassment. The board of directors is so concerned about the CEO's ability to lead, they're looking for a No. 2 to help steer the company.

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The chief of Facebook made an ambitious announcement last week, though it would have been easy to miss. It came Thursday afternoon — about the same time that President Trump held his news conference. While the reality-TV icon is a genius at capturing our attention, the technology leader's words may prove to be more relevant to our lives, and more radical.

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Editor's note: This story contains references to child pornography that some readers may find disturbing.

It's tempting to think of Facebook as pure entertainment — the dumb game you play when your boss looks away, or your date goes to the bathroom. But that's underestimating how powerful the Facebook empire has become. For some, the app is more important than a driver's license. People need it to contact colleagues, or even start and build businesses.

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Facebook is unveiling a new journalism project Wednesday. No, the Silicon Valley giant isn't hiring a team of reporters. Facebook says it wants engineers — the tech talent at local and global publishers — to tag-team earlier on to develop technologies that make Facebook a more powerful platform to distribute news and discuss it.

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For the most part, the tech industry did not support President-elect Trump. But he won, and now Trump is convening a technology summit this afternoon in New York City, and expects Silicon Valley leaders will be there.

One of the industry's luminaries — Bill Gates, founder of Microsoft — was already at Trump Tower Tuesday. He seemed to suggest Trump and the industry will reach an accommodation.

Editor's Note: This story contains images and language that some readers may find disturbing.

Mark Zuckerberg — one of the most insightful, adept leaders in the business world — has a problem. It's a problem he has been slow to acknowledge, even though it's become more apparent by the day.

Since Donald Trump's election victory, Facebook CEO Mark Zuckerberg has come out not once, but twice, to address the issue of fake news, inaccurate or simply false information that appears on the Web in the guise of journalism.

Mark Zuckerberg says the notion that fake news influenced the U.S. presidential election is "a pretty crazy idea."

In 2016, the polls got it wrong. They failed to predict that Donald Trump was winning key battleground states. But a startup in San Francisco says it spotted it well in advance, not because of the "enthusiasm gap" — Republicans turning out and Democrats staying at home. Instead, the startup Brigade's data pointed to a big crossover effect: Democrats voting for Trump in droves.

The company built an app that asks a simple question: Which candidate are you going to vote for?

Cybersecurity has plagued this presidential election like no other in U.S. history. Earlier this week, the Obama administration indicated its plans to retaliate against Russia, in some way, for cyberattacks. Hacking came up, again, in the final presidential debate. Yet neither candidate is offering a roadmap for what to do on aggression, or how to handle foreign hackers.

There is a startup in the love industry that promised to help people find real relationships — not just sex. But, as with so many things in love, it didn't go according to plan. The app became yet another hookup app. Today, after 10 months of soul-searching, the startup is making a very public commitment to change.

It's called Hinge, and it's based in Manhattan's Flatiron District. Back in January, it was coming to grips with a crisis.

In Mountain View, Calif., a couple of miles down the road from Google, there's a new pizza shop. Only instead of a dozen blue-collar workers pouring marinara sauce, Zume Pizza has — you guessed it! — robots and algorithms running the show.

Their job is to solve a familiar problem: It's game night. You order pizza for you and your buddies. It arrives later than you'd hoped, aaaand it's cold.

"Pizza is not meant to sit in a cardboard box, ever," Zume co-founder Julia Collins says. "The best pizza you ever had came right out of the oven."

Think before you post.

That's not the message you typically get from Internet companies. The ethos on Facebook, Twitter and Instagram is to (over) share. But Nextdoor, a social network, has decided to block users from publishing certain posts, specifically when they appear to be racial profiling.

A techie tackles race

Talking about race and racial profiling does not come naturally to Nirav Tolia, the CEO of Nextdoor. And yet, he's doing it anyway.

Now here's a political endorsement you might not expect.

Hillary Clinton is the candidate who set up a private email server and was — in the words of the director of the FBI — "extremely careless" in how she handled classified information.

And her campaign and the Democratic Party just got hacked. Yet, prominent leaders in the cybersecurity industry are coming out in favor of Clinton for president.

The scene is something you just can't make up.

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Marissa Mayer will go down in history as the last CEO of Yahoo. The great Internet pioneer is having its core business auctioned off to Verizon. When Mayer came on board four years ago, Yahoo was in a critical, make-or-break moment. It needed a decisive leader.

But in interviews with Mayer and people who worked with her, a different truth emerges: The CEO treated Yahoo more like a think tank than a sinking ship.

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