Originally published on Thu May 3, 2012 8:44 am
For decades, teachers, managers and parents have assumed that the performance of students and employees fits what's known as the bell curve — in most activities, we expect a few people to be very good, a few people to be very bad and most people to be average.
The bell curve powerfully shapes how we think of human performance: If lots of students or employees happen to show up as extreme outliers — they're either very good or very bad — we assume they must represent a skewed sample, because only a few people in a truly random sample are supposed to be outliers.
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